There is the much-heard catchphrase "DSL Hell" which depicted the drawbacks and flaws to DSL service. But let's admit it in most cases DSL is a good thing despite its negativities. Remember when NorthPoint communications shut down its
internet service because of bankruptcy? Customers of the company in the Bay area were caught off guard because there was apparently no warning given to their customers who relied on NorthPoint's service. Besides economic or financial reasons of course DSL service sure has its limitations.
One can get poor DSL service if their provider is experiencing
network problems triggered by technicalities or competition with other DSL providers. Sometimes when a customer lives far away from the DSL source he receives less bandwidth which means lesser internet speed.
Given the said information, internet users can experience
slower data transmission. One more flaw is the cost. There are good service providers which offer fast internet at very high subscription rates, so some people compromise quality with the price and settles for a cheaper DSL provider. Plus if there is a contract between a provider and a customer, it somewhat binds the customer to stay with the provider, even if the service is not satisfactory, until such time that the period has been covered.